Privacy Policy

As soon as you visit our website , or contact us, we will receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have on you, please contact us at We may amend this privacy statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on 19 February 2024.

Table of Contents

1 – When do you apply this privacy statement?

This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, email, telephone number, IP address, customer number or surfing behaviour. 

2 – Who uses your data?

Stichting dotSPACE is responsible for the website and, therefore the responsible organisation for the use of your personal data as described in this privacy statement. The full details are:

Stichting dotSPACE
Laan van Nieuw Oosteinde 53

2274 EA Voorburg

3 – Whose data do we use?

We process the personal data of everyone who has had contact with us or visited our website. These include visitors, private customers, business customers and contact persons of our partners.

4 – How do we get your data?

We receive the data directly from you as soon as you:

  • visit our website 
  • fill in data on our website
  • contact us by mail, telephone or other means 
  • give permission for its use to one of our partners 

5 – What personal data do we use?

We use the following personal data:

  • name 
  • gender
  • address or business address
  • delivery address
  • e-mail address
  • age
  • job position 

Like many businesses, we also collect information automatically through cookies and similar technologies (see below ‘Who do we collect and process your data with?’ and ‘Which cookies do we use?’). While dotSPACE itself does not directly collect data from social media profiles linked to its website(s), it is important to note that some of our website’s activated cookies may interact with social media platforms.

6 – What do we use your data for?

We only use your personal data for specific and transparent purposes, as outlined below:

  1. With Your Explicit Permission: We may use your personal data when we have received your explicit permission to do so. This includes, but is not limited to, the following purposes:
    • Sending you event information.
    • Providing you with promotional offers and updates.
    • Delivering newsletters or other communication that you have subscribed to.
  2. To Enhance Your Customer Experience: We also use your data to provide you with the best possible service as a customer. This involves activities such as
    • Sending marketing and promotional communication (only if you have consented).
    • Delivering targeted advertisements based on your preferences and browsing behaviour.
    • Identifying usage trends to improve our website’s content and structure.
    • Determining the effectiveness of our promotional tools.

Please note: You have the right to manage your data preferences and can withdraw your consent at any time. For more information on how to exercise your rights and preferences, please refer to section 11, “What are your rights?” in our Privacy Policy.

7 – How long do we keep your data?

We keep your personal data for as long as we are required to do so by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we store your data according to the statutory retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we store specific data about you, please contact us at 

8 – Who do we collect and process your data with?

We collect and process your personal data using HubSpot. Please find the HubSpot Privacy Policy here. We also use WordPress to power our website. Please find the WordPress Privacy Policy here. Data may also be collected through cookies. Please see more about that below under ‘Which cookies do we use?’. 

We collect and process your personal data using various tools and services to enhance your experience and provide valuable content. 

Here is an overview of these services:

HubSpot: We use HubSpot for several purposes, including contact forms, marketing automation, and customer relationship management. You can find detailed information about how HubSpot collects and processes personal data in the HubSpot Privacy Policy.

WordPress: Our website is powered by WordPress, a content management system. While WordPress itself does not collect personal data unless explicitly configured to do so, we have implemented features such as user registrations, as described below.

Additional Data Collection and Processing:

In addition to the above services, we want to provide transparency about specific data collection and processing practices on our website:

  • User Registrations: Some individuals may register on our website, primarily for the purpose of giving credit to authors of articles and blog posts. This registration may include the collection of names and email addresses.
  • Contact Forms: We utilise contact forms powered by HubSpot to facilitate communication with our users. Data collected through these forms may include names, email addresses, and any information users choose to provide.
  • Comments: We do not offer a user-generated comments feature on our website, eliminating the collection of data through comments.
  • E-commerce: We do not engage in e-commerce activities on our website, and as a result, we do not collect customer data related to online transactions.
  • Plugins: Our website uses various plugins to enhance functionality and collect analytical data. These plugins include anonymised and non-anonymized Google Analytics, HotJar, and HubSpot for analytical and tracking purposes. Please see more information on the respective web pages of these plugins.
  • LiveChat Powered by HubSpot: We offer a LiveChat feature powered by HubSpot to facilitate real-time communication with our users. Users engaging in LiveChat interactions should be aware that this feature falls under HubSpot’s privacy policy. For details on data handling during LiveChat interactions, please refer to HubSpot’s privacy policy.

9 – Where do we store your data?

 We process and store your data within the European Economic Area (EEA). This means that your data is primarily kept within the EEA, where data protection regulations provide a high level of security and privacy.

However, in some cases, your personal data may be processed or stored outside the EEA. We understand that the data protection rules in these countries may not always offer the same level of protection as in the Netherlands. To ensure that your personal data receives an equivalent level of protection, we have taken measures to safeguard your data when it is processed outside the EEA. These measures include establishing agreements with those who handle your data outside the EEA and ensuring that your data remains secure and in compliance with applicable data protection regulations.

If you have any questions or require further information about how we protect your data when it is processed outside the EEA, please feel free to contact us. Additionally, you can find detailed information about how your data is stored and protected by the third-party services we use:

  • HubSpot: Please refer to the HubSpot Privacy Policy for information on data handling and storage.
  • WordPress: For details regarding data handling and storage within WordPress, please consult the WordPress Privacy Policy.
  • YourHosting: Information about data storage and protection provided by YourHosting can be found in the YourHosting privacy policy.
  • Cloud Files: If Cloud Files are used for sharing material, you can review their data handling and storage practices in the Cloud Files Privacy Policy.

By outlining our approach to data storage and protection both within and outside the EEA, we aim to provide you with confidence in the security and privacy of your personal data.

10 – How safe is your data with us?

We have done a lot to protect your data as well as possible, both organisationally and technically. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission from us. If you have any questions about the specific method of securing, please contact us at

11 – What are your rights?

Because we use your personal data, you have various rights. We have listed these rights for you below. For any queries, please contact us at

Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over it. That is why we explain in detail in this privacy statement what data we collect from you and how we handle your data. 

Right to access
You may always ask us to view the data we hold about you. 

Right to correction
You may ask us to have your data corrected if it is incorrect or incomplete. 

Right to object
You may object to the processing of your data if you do not agree with the way we handle your personal data. This right applies to the data we use for direct marketing. You can indicate to us that you no longer wish to receive e-mails from us. This also applies to personalised recommendations on our website. 

Right to data portability
If you are a customer of ours or if you have given permission for the use of your data, you may ask us to send you the digital data we have about you. This way, you can transfer that data to another organisation if you wish. 

Right to restriction
You may ask to limit the use of your data. This means that in certain cases we may only store your data but not use it. 

Right to be forgotten
You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases we cannot or may not yet delete your data. For example, we have to keep some data for 7 years for the tax authorities. 

Right to submit a complaint
If you have a complaint about the processing of your personal data, we will of course be happy to help you. If you nevertheless cannot come to an agreement with us, we would like to point out that you have the option of submitting a complaint to the Dutch Data Protection Authority. This can be done via the following link:

How do I submit a request or complaint?

You can submit your request or complaint to us by sending an mail to We process every request or complaint within 30 days. If you submit multiple applications or complaints or if you submit a complex request or complaint, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will ask you to submit certain information to ensure that you are the correct person whose personal data is.

12 – What rules apply to this privacy statement?

Our privacy statement must meet several conditions. These conditions can be found in particular in the Dutch General Data Protection Regulation. In addition, the general rules that apply under Dutch law apply to our privacy statement.

13 – Which cookies do we use?

You can indicate to yourself what data we may use from you. If you have given us permission to personalise your profile based on your surfing and search behaviour, we can set up our website specifically for you so that its use becomes easier and more personal. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website.  

We use the following types of cookies on our website:

  • functional cookies: like session and login cookies to collect session and login information 
  • anonymised analytical cookies: to obtain information regarding the visits to our website, like numbers of visitors, popular pages and topics
  • non-anonymised analytical cookies: to obtain information regarding the visits to our website, like the number of visitors, popular pages and topics
  • tracking cookies: like advertising cookies that are intended to show relevant advertisements

More specifically, we use the following cookies on our website:

  • anonymised Google Analytics (analytical cookie)
  • Google Analytics (analytical cookie)
  • HotJar (analytical cookie)
  • Hubspot (analytical/tracking cookie). Please see more information on the webpage of Hubspot

The information that is collected through cookies may be used to identify usage trends and determine the effectiveness of marketing and promotional campaigns and for other internal uses.

Our default cookie policy banner reads as follows:

“This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalised services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policy.”

Additionally, we want to assure you that we won’t track your information when you visit our site. However, in order to comply with your preferences, we’ll use just one tiny cookie so that you’re not asked to make this choice again.

14 – What do we do with the data of minors?

We do not target minors with our website or as an organisation. This means that if you are under the age of 18, you need permission from a parent or guardian to use our website. If you are a minor when you visit our website, we assume that you have received this permission before your visit. 

15 – Do you have a question about this privacy policy?

If you have a question about our privacy policy, please feel free to contact us at We are happy to help.

This Privacy Policy was created via